Return and Refund Policy

1. Introduction

Welcome to BlackFridayBrasil! Customer satisfaction is important to us, and we want you to feel confident when shopping for office chairs through our online store.

At BlackFridayBrasil, we aim to provide a convenient and reliable shopping experience. This Return and Refund Policy explains how customers can request returns, exchanges where available, and refunds for eligible purchases.

By placing an order with BlackFridayBrasil, you acknowledge this policy, without prejudice to any consumer rights provided by applicable law.

2. Return Period

At BlackFridayBrasil, we offer a return period of up to 14 business days, subject to applicable consumer protection laws and the conditions described in this policy.

If you are not satisfied with your purchase, please contact our customer support team within the applicable return period to initiate a return.

Please note that statutory consumer rights always take priority over any shorter or more restrictive store policy.

3. Free Returns

We are pleased to offer FREE RETURNS for eligible orders.

Customers will not be charged return shipping fees when returning products under our eligible return process.

Please contact our support team before sending any product back so we can provide the appropriate return instructions.

4. Return Conditions

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